Welcome to Elba-island.org

TRAVEL CONDITIONS – DATA SHEET

1. Introduction
“Package holiday” concept based on article 2 (1° paragraph) Law n. 111/95 and carried out under CEE Directives, has as its main purpose travel, holidays and the “all included” tours which combines at least two of the following items. On sale at a forfeit price: duration longer than 24 hours, meaning at least one night: transport, accommodation, tourist services not necessarily linked to sport or accommodation, which form the relevant part of a “package holiday”.

2. Travel contract and responsibility.
The offers presented here, as well as the present general conditions and clauses shown in the travel documentation are regulated. Both are derived from the Law n. 1084 of 27 December 1977 ratified and executed under the International Convention relating to Travel Contracts (CCV), signed in Brussels on the 24/04/1970, under Law n. 111/95. Organiser responsibility, in any eventuality, can never exceed the limit provided for by these laws.

3. Registration and payment.
Registrations are received at the agency Il Genio Del Bosco T.O and will depend on holiday availability. Final confirmation will be given by the agency in writing and the travel contract will be signed and approved by the client, as required by Law 111/95.

4. Payment.
Reservation will be considered valid only if accompanied by a deposit of 25% of the total price, plus other possible additional costs, paid within 7 days from the reservation date. The total balance must be received at least 30 days before the holiday. After this period the reservation will be considered annulled and subject to penalties. For short notice reservation (less than 30 days from the arrival date) the full payment is necessary.

5. Rates validity.
From the 1st of January to the 31st of December 2008. The price rates are based on exchange rates, service costs and taxes at the moment of the holiday offer. Rates could change at any moment, depending on variations of exchange, or increasing costs, from raw materials to taxes or energy consumption. If the total price should increase by 10%, the client has the right to withdraw from the contract without penalty if the withdrawal is given in writing to Il Genio del Bosco T.O. within 48 hours from the increase being communicated. The agreed fixed price however can’t be increased in the 20 days before the scheduled starting date of the holiday.

6. Cancellation – Withdrawal
In case of withdraw from the contract, the client will be required to pay compensation at the cost of €.50,00 per package.
For every withdrawal, the client is obliged to pay penalties as follows:
- 10% of the total price if given writing to Il Genio del Bosco, 31 days before the beginning of the holiday.
- 20% of the total price from 30 to 23 days before.
- 50% of the total price from 22 to 9 days before.
- 75% of the total price from 8 to 4 days before.
- 100% of the total price after this time.
This last penalty is also valid in cases where the client interrupts his stay.

7. Changes to the programme.
Information, descriptions, offers, seasonal periods and fares shown in this Brochure should be considered correct, except for error, omissions or updates. Il Genio del Bosco T.O. reserves the right to inform the client at any time of possible variations. In the case of unforeseen circumstances, Il Genio del Bosco T.O. has the right to change the accommodation and/or the place of the holiday. The client must communicate in writing, to Il Genio del Bosco T.O, expressing his right of withdraw or accept the alternative package within and not later than 2 days from the receipt of the alternative offer. If the client refuses any variation, Il Genio del Bosco T.O. will refund the paid amount, within 7 working days from the clients communication. Variation of stay or changes to ferry timetable by the client after the reservation has been made, are liable to a charge of €.35,00, plus other possible penalties.

8. Participants duties
The client must observe all imposed rules, and pay attention to all information given by the Organizer. The clients are responsible for any damage to the Organiser or third parties caused by their negligence.

9. Claims.
In case of any claim regarding services, the Client is requested to immediately contact il Genio del Bosco T.O., as well as the selling Agency. Moreover the Client could also claim by recorded letter sent to the Organizer (or Seller), within and not later than 10 working days of his return from the holiday.
In order to resolve any complains quickly, Il Genio del Bosco T.O. must be informed immediately

10. Transporter responsibility.
According to the art. 1681 C.C., Il Genio del Bosco should never be considered as a Transporter. It only operates as an intermediary between client and service providers.
No responsibility will be attributed to the Organizer for any damage caused by the Transporter, to the guests or their belongings.

11. Responsibilities.
The organiser shall not be held responsible for any event or action which is deemed to be outside his control including unexpected strikes, riots, war, adverse weather conditions, natural disasters, road accidents, water or electrical shortages, communication breakdown or any other action or fact. If the client is subjected to any additional expenditure as a result of any of the fore- mentioned these amounts will not be refunded by the organiser under any circumstances. Il Genio del Bosco will not be held responsible for any damage that may result from autonomous actions on the part of the client during the course of the holiday or during any travelling period.

12.Baggage.
The client takes the total responsibility for risks to baggage and luggage and the Organizer will not be considered responsible in any case of damage, robbery or loss that happens at any time.

13. Insurance guarantee.
In accordance with the Law N.111 del 17/03/95, to cover the risks arising from the participation in the travel program or stay, and in order to comply with all the commitments agreed with the clients, on 11/08/05 Il Genio del Bosco T.O., took out the Insurance Policy n. 557B0035, with Zurigo Insurance.
This is limited to €.1.550.000,00 loss, limited to € 516.000,00 per person. as provided by the Law n. 2437 of 29/05/02 of the Regional Council of Tuscany

14. Guarantee fund
According to the art. 21 Lawno.111 17/03/95: the institution of a warranty fund is provided by the Presidential Advice Ministry. Any guest can take advantage of this in case of insolvency or bankruptcy of seller or Organizer.

15. Competent court jurisdiction.
For any disputes relating to the terms and conditions mentioned in the above, the Court of Livorno shall have exclusive jurisdiction.
Special conditions of apartment and residence booking
The apartments shall be handed over from h.17,00 to h.20,00 of the arrival day (generally on Saturday) and the client must leave between h. 9,30 – 10,00 on the date of departure, (except if specifically requested otherwise.)
The minimum stay is usually weekly. Included in the price, with some exceptions is electricity, water, gas. Sometimes the minimum stay is two weeks.
The specific regulations in every accommodation vary and this must be checked by the client. The number of people in the accommodation can’t exceed the maximum number stated.
Shown prices are per apartment per week.
Tariff includes: VAT, service percentage, accommodation rental with related services, furniture and essential equipment for a short holiday. Tariff doesn’t include additional bed.
Final cleaning must be paid together with the total price; if not otherwise specified, the amount is €.35,00 for a two roomed apartment and €.55,00 for a three roomed apartment.
The method of payment will be notified.; it could be at the offices of Il Genio del Bosco or on site.
The kitchen corner and all equipment must be left in a good and clean condition and be in the same condition as your arrival or an amount of €. 25,00 shall be imposed.
Bedroom, bathroom and kitchen linen is not usually provided.
Animals are admitted by request and only in some accommodation.
A damage deposit of €.150,00 is required for every apartment. This must be paid at the same time as the total payment.
This amount will be refunded at the end of the holiday unless there is damage or the total cleaning has not been carried out.

Our trading address:
Via Manganaro 7/d
Portoferraio – Elba Island
57037 (Li)
Italy

Our registered address:
Via Manganaro 7/d
Portoferraio – Elba Island
57037 (Li)
Italy